All questions

Open Account → Orders and tap Track & details on your order. You'll see each stage — Order placed, Confirmed, Packed, Shipped, Out for delivery, Delivered — with times, plus the courier name and tracking number once it ships. We also email you at every step.

Standard delivery takes 4–6 business days after your order ships. Orders are usually packed within 1–2 business days. Remote pincodes can take a little longer.

Shipping is free on orders of ₹1,999 and above. Below that, a flat ₹99 applies. The exact amount is shown before you place the order.

Check your spam or promotions folder first. Your order is always saved — open Account → Orders to see it, and you can download the receipt from there. If you still can't find it, message us on WhatsApp with your registered email.

You can change the address before the order is packed. Message us on WhatsApp straight away with your order number and the new address — once it has shipped the courier can't be redirected.

The courier usually tries again the next working day. Keep your phone reachable, or tell us a better time on WhatsApp. After repeated failed attempts the order returns to us and any online payment is refunded.

Check Track & details for the latest status and the courier's tracking link. If it's more than 2 days beyond the estimate, contact us with your order number and we'll chase the courier for you.

Yes — within 7 days of placing it. Before it ships, open the order and tap Cancel order: it's cancelled instantly. Once it has shipped, tap Request cancellation and we'll ask the courier to stop it and confirm by email.

Account → Orders → open the order → Cancel order (or Request cancellation if it has shipped). Choose a reason and confirm. You'll get an email straight away.

The button appears only while the order can be cancelled: within 7 days of ordering and before it's delivered. For a delivered order, use Return instead. If you think the button should be there, contact us with your order number.

Cash on Delivery orders have nothing to refund because nothing was charged. For online payments the refund goes to your original payment method within 5–7 business days.

Cancellation applies to the whole order. If you only want to drop one item, cancel the order and place a new one for the items you want — or contact us and we'll try to help before it ships.

You can return an order within 7 days of delivery. Items must be unworn, unwashed, and have the original tags. Sale and clearance items can't be returned. If a piece arrives wrong or damaged, tell us and we'll sort it.

Account → Orders → open the delivered order → Return / exchange. Choose a reason, add a note, and submit. We review it and email you; once approved we arrange the pickup and refund.

Contact us within 15 days of delivery with your order number and the size you want. If it's in stock we'll swap it; otherwise you can return the item for a refund.

We're sorry! Raise a return right away from the order page, choose Received damaged or Wrong item received, and include a photo on WhatsApp so we can fast-track a replacement or refund.

After the returned item reaches us and passes a quick check, the refund is issued to your original payment method within 5–7 business days. For Cash on Delivery orders we'll ask for your UPI ID or bank details.

Sale and clearance items can't be returned. Limited-edition items follow the normal 7-day return window. If a piece arrives wrong or damaged, tell us and we'll sort it.

Cash on Delivery is available now (a ₹49 handling fee applies, for orders up to ₹5,000). Online payment by UPI, cards and netbanking via Razorpay is being switched on — you'll see it as an option at checkout as soon as it's live.

COD is available on orders up to ₹5,000. If your order is above that, or COD isn't offered for your pincode, you'll see it greyed out at checkout.

Don't worry — failed payments are automatically reversed to your account within 5–7 business days. If it hasn't come back after that, share the payment ID with us and we'll trace it.

Enter your code in the cart. One code can be used per order, and some codes need a minimum order value — the cart tells you exactly why a code can't be applied.

Refunds go to your original payment method within 5–7 business days of the cancellation or return being approved. Your bank may take a couple of extra days to show it.

Yes. A PDF receipt is attached to your order confirmation email, and you can download it any time from Account → Orders → your order → Download receipt.

On the sign-in page tap Forgot password and enter your email. We'll send you a link to set a new one. If the email doesn't arrive, check spam, or contact us.

Account → Addresses. You can add up to 10 addresses, edit them, and set a default that's pre-selected at checkout. You can also use your current location to fill an address.

Account → Profile. You can update your name and phone, change your password, and upload a profile photo.

Account → Profile → Delete my account. You'll confirm with your password. Your sign-in is removed immediately; we keep past order records only as long as the law requires for accounting and returns.

Yes — signing in lets us save your addresses, show live order tracking, and let you cancel or return in a couple of taps.

Our tees and hoodies are an oversized fit. For a standard oversized look, go one size down from your usual; keep your usual size for the extra-baggy drop-shoulder look. The Size Guide has exact chest, length and shoulder measurements.

On every product page next to the size selector, or on the Size Guide page in the footer.

Cold wash, inside out, with similar colours. Don't bleach, avoid tumble drying, and iron on low heat on the reverse side of prints. This keeps graphics and fabric looking fresh.

Some items are limited editions and won't return. Follow us on Instagram or check back on the product page — if it's restocked, the Sold out label disappears.

We photograph in natural light, but screens vary a little. If a colour looks different in person, the 7-day return policy has you covered.